Privacy policy
This policy describes how AI Solventa Consulting (“we”, “us”, “our”) collects, uses, stores, and protects personal information when you visit solventaconsulting.com and related pages we operate, or when you contact us. We are committed to respecting privacy and complying with applicable data protection laws, including the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules.
1. Data controller
The controller responsible for personal data described in this policy is AI Solventa Consulting, with business address at Rooms 403–407, First Intramuros, BF Condominium, Soriano Avenue corner Solana Street, Intramuros, Manila, 1000 Metro Manila, Philippines (SEC Company Registration No.: 2024-538127). For privacy-related requests, contact us at [email protected] or by phone at +63 917 847 7949.
2. Information we collect
Depending on how you interact with us, we may process the following categories of information:
- Information you provide directly. For example, when you email us, call us, or use our contact forms, we may receive your name, email address, phone number, company or organization name, the subject of your inquiry, and the content of your message.
- Technical and usage data. When you visit our website, your browser may automatically share data such as IP address, general location (derived from IP), browser type, device type, referring URL, pages viewed, and date and time of access. This helps us operate and improve the site and detect abuse.
- Cookies and similar technologies. We may use cookies or local storage for essential site functionality, preferences, or analytics as described below.
3. How we use your information
We use personal information only for legitimate business purposes, such as:
- Responding to inquiries and providing information about our consulting services;
- Communicating with clients, prospects, and partners in line with the relationship you have with us;
- Operating, securing, and improving our website and communications;
- Complying with legal obligations, resolving disputes, and enforcing our agreements;
- With your consent where required, sending updates or materials you have opted into.
We do not sell your personal information.
4. Legal bases (Philippines)
Where the Data Privacy Act applies, we rely on appropriate grounds such as your consent (where we ask for it), legitimate interests (for example, responding to requests, securing our systems, and understanding how our site is used in a proportionate way), or legal obligation where we must retain or disclose information by law.
5. Cookies
We may use strictly necessary cookies required for the website to function, and—where enabled—analytics or preference cookies to understand traffic or remember choices. You can control cookies through your browser settings; disabling some cookies may affect how the site works.
6. Sharing and disclosure
We may share information with trusted service providers who assist us (for example, hosting, email, or analytics) under contracts that require appropriate safeguards. We may disclose information if required by law, court order, or competent authority, or to protect our rights, safety, or the rights and safety of others. If we are involved in a merger or asset sale, your information may be transferred as part of that transaction, subject to this policy or equivalent protections.
7. International transfers
Our operations are based in the Philippines. If we transfer personal data to recipients in other countries (for example, cloud providers), we take steps that are appropriate under applicable law to ensure your information remains protected.
8. Retention
We keep personal information only as long as needed for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. When retention is no longer necessary, we delete or anonymize data in line with our internal practices.
9. Security
We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, or alteration. No method of transmission over the internet is completely secure; we encourage you to use secure channels when sending sensitive information.
10. Your rights
Subject to applicable law, you may have the right to access, correct, or update your personal data, request erasure or restriction of processing where appropriate, object to certain processing, and withdraw consent where processing is consent-based. You may also have the right to lodge a concern with the National Privacy Commission (NPC) of the Philippines.
11. How to exercise your rights
To make a request, contact us at [email protected]. We may need to verify your identity before fulfilling certain requests. We will respond within a reasonable period as required by law.
12. Children’s privacy
Our website and services are directed at businesses and adults. We do not knowingly collect personal information from children under the age where parental consent is required. If you believe we have collected such information, please contact us and we will take appropriate steps to delete it.
13. Third-party sites
Our website may link to third-party websites or services. This policy does not apply to those sites. We encourage you to read their privacy notices before providing personal information.
14. Changes to this policy
We may update this privacy policy from time to time. The “Last updated” date at the top will change when we do. Material changes may be communicated through the website or by other appropriate means. Continued use of the site after changes constitutes your acknowledgment of the updated policy where permitted by law.
15. Contact
Questions about this policy or our data practices: [email protected] · +63 917 847 7949 · solventaconsulting.com